1) Cookie Policy
Cookie Policy — Perfume Trading Limited
Last updated: 01 October 2025
This Cookie Policy explains how Perfume Trading Limited (“we”, “us”) uses cookies and similar technologies on perfumetrading.co.uk.
What are cookies?
Cookies are small text files stored on your device when you visit a website. They help the site function, remember preferences, and (if enabled) measure performance and marketing effectiveness.
Why do we use cookies
We use cookies to:
- Make the site work (cart, checkout, security, login)
- Remember preferences (e.g., region/language where applicable)
- Improve performance (analytics, error monitoring if enabled)
- Support marketing (ads/remarketing if enabled)
Types of cookies we use
- Strictly necessary cookies: essential for site functionality (cannot be switched off in our systems).
- Preference cookies: remember settings you choose.
- Analytics cookies (optional): help us understand site usage and improve the store.
- Marketing cookies (optional): used to deliver relevant ads and measure campaigns.
Cookie management
You can manage cookies through:
- Our cookie banner (where shown)
- Your browser settings (block/delete cookies)
Blocking some cookies may affect functionality (especially checkout/cart).
Third-party cookies
Some cookies may be set by third-party services we use (for example, store platform features, analytics, advertising tools, or embedded content). Those providers may collect data according to their own privacy policies.
If you want a cookie list (names + durations) for your exact Shopify setup, tell me which apps you’re using for analytics/ads (GA4, Meta Pixel, Klaviyo, etc.) and I’ll generate a precise table.
2) Data Subject Rights Policy (GDPR Requests)
Your Data Rights (UK GDPR) — Perfume Trading Limited
Last updated: 01 October 2025
Under the UK GDPR and the Data Protection Act 2018, you have rights over your personal data.
Your rights
You can request to:
- Access your personal data (Subject Access Request)
- Correct inaccurate/incomplete data
- Delete your data (where applicable)
- Restrict processing (in certain cases)
- Object to processing (especially marketing, and some legitimate interest uses)
- Data portability (where applicable)
- Withdraw consent (where processing is based on consent)
How to make a request
Email us at: sales@perfumetrading.co.uk
Subject line: “GDPR Request – [Access / Deletion / Correction / Other]”
Please include:
- Your full name
- Your business name (if applicable)
- The email address used on the account/order
- What you want us to do
- Any relevant order numbers
Identity verification
To protect you, we may ask for reasonable proof of identity (and authority if you’re requesting on behalf of a business).
Response time
We normally respond within 1 month. If a request is complex, we may extend by up to 2 additional months (we’ll explain why).
Fees
Requests are usually free. We may charge a reasonable fee or refuse requests that are manifestly unfounded or excessive (as allowed by law).
Marketing opt-out
You can opt out of marketing at any time via the unsubscribe link in emails, or by emailing us.
Complaints
If you’re unhappy, you can complain to the UK Information Commissioner’s Office (ICO).
3) Data Retention Policy (Customer-Facing Summary)
Data Retention & Deletion Policy — Perfume Trading Limited
Last updated: 15 December 2025
We keep personal data only as long as necessary for business and legal reasons.
Typical retention periods
- Orders, invoices, payment records: usually kept for up to 6 years (UK tax/accounting).
- Customer support messages: typically up to 24 months after resolution (unless needed longer for disputes).
- Wholesale account details: kept while the account is active; then reviewed periodically for deletion/anonymisation.
- Marketing subscribers: kept until you unsubscribe (we may keep a minimal suppression record so we don’t email you again).
How deletion works
If you request deletion, we will delete or anonymise data where we can—however, we may need to keep certain records to comply with legal obligations (e.g., invoices/tax records).
4) Data Sharing & Processors Notice
How We Share Data (Processors) — Perfume Trading Limited
Last updated: )1 October 2025
We only share personal data when necessary to operate our store and fulfill orders. Common categories include:
- Payment processing: including Global Payments (payment authorisation, fraud checks, transaction status)
- Shipping and delivery: DPD and Royal Mail (name, address, contact details for delivery updates, parcel info)
- E-commerce platform / hosting: store checkout, order management, account features
- Support communications: email and customer service tools
We do not sell personal data.
International transfers
Some service providers may process data outside the UK. Where this happens, we use appropriate safeguards such as adequacy regulations or approved contractual protections.
5) Security & Data Breach Policy (Public Statement)
Security & Data Breach Statement — Perfume Trading Limited
Last updated: 01 October 2025
We use appropriate technical and organisational security measures to protect personal data, including access controls and secure payment processing through approved providers.
If a personal data breach occurs, we will:
- Investigate and contain the incident
- Assess risk to individuals
- Notify the ICO within 72 hours where required by law
- Notify affected individuals without undue delay where there is a high risk to their rights and freedoms
